Turning a real estate constraint into a performance driver: the KONÉ project

KONÉ France is a major player in urban mobility, specialising in elevators, escalators and building transportation solutions.

The company operates in complex technical environments, combining office and logistics activities. This project involves more than 500 employees, including office staff and field technicians, with strong challenges in operational performance and employee experience.

The project went far beyond a simple office relocation.
KONÉ had to address several key challenges:

• Rapidly relocate its operations to a suitable new site within a constrained context
   
• Optimise underutilised spaces, with occupancy rates below 50%
   
• Rethink space organisation and logistics flows, particularly within the warehouse
   
• Reconcile very different uses, between office work (flex office) and field operations
   
• Improve workplace attractiveness, moving from a purely functional environment to a more engaging one
   
• Support a transformation of working methods, including the implementation of flex office
   

The core challenge: successfully optimise workspace while ensuring operational performance, adoption of new ways of working, and business continuity.

AREMIS supported KONÉ throughout the entire project, from strategy to operational delivery.

• Strategic framing and decision support
• Design of a hybrid environment (offices + logistics)
• Implementation of flex office and change management
• Relocation management and handling of logistics complexity
• Integration of technical and digital components

The project resulted in a unified site in Colombes, structured around two complementary buildings. Spaces were redesigned to optimise usage, streamline flows and reflect the company’s identity, with full integration of digital tools and new ways of working.

The project transformed a real estate constraint into a driver of sustainable performance, optimising spaces, usage and operations.

• 30–40% reduction in surface area → optimised costs
   
• Better use of space, with budget reallocated to higher-quality fit-outs
   
• Redesigned logistics flows and warehouse organisation
   
• Deployment of flex office and adoption of new working practices
   
• Improved collaboration and enhanced employee experience
   
• Reduced environmental footprint and digitalisation of spaces