An Information System for space and occupants’ management
ARCHIBUS implementation and support to manage spaces and occupancy
Société Générale Bank & Trust Luxembourg (SGBT)
• SGBT Luxembourg is a 100% subsidiary of the group Société Générale, one of the major and oldest French banks, part of the 3 pillars of the French banking industry.
• SGBT was created in 1893 under the name of SOGENAL and was the 1st foreign bank to settle in the Grand Duchy of Luxembourg.
SGBT accompanied from the start the development of Luxembourg’s industry and was an actor in the emergence of the financial industry.
• SGBT currently employs 1.440 people and manages 36.600 m² offices, spread over 13 buildings located in downtown Luxembourg-city.
In 2012, SGBT was facing a very strong growth and decided to implement the information system ARCHIBUS for the daily management of the facilities management. This solution enabled an exhaustive follow up of the working spaces and their occupants.
• Smooth management of the spaces from the AutoCAD drawings that are linked with the database;
• Reliable inventory of the furniture and the equipment;
• Rigorous monitoring on layout and investment projects;
• Follow up on legal requirements;
• Regular reporting towards the Parisian headquarters.
The AREMIS methodology
1. GENERAL DEPLOYMENT PROCESS
WORKSHOP > SPECIFICATIONS > PARAMETERISATION > TEST & ACCEPTANCE > GO LIVE
2. IMPLEMENTATION METHODOLOGIES
The proposed methodology is based on the gap analysis resulting from the workshops, aimed at optimizing the standard functionalities and providing the users with the best practices that are integrated in the software. This approach ensures the tool’s sustainability and avoids future interventions when upgrading to upper versions or implementing complementary modules.
3. KEY SUCCESS FACTORS
With 20 years experience in this field, the AREMIS consultants have identified the most important conditions that ensure the success of an implementation project:
1. the initial support and the regular involvement of the management;
2. the identification, the assignment and the detailed planning of the activities;
3. the clear definition of the roles and the steering mode of the project;
4. the active participation of both partners in the project management;
5. the correct timing of the goals (subdivision);
6. the consideration of the actual availability of the resources that are assigned to the project.
« In this project we could benefit from the know-how of the AREMIS consultants in order to implement the software solution is the most standard way possible while taking into account our constraints and developing efficient interfaces with the other IT systems in the bank.»
Administrative Manager General Services, SGBT Luxembourg